Your top questions, answered

Do I need a consultation before colour?

Every colour service includes one — but for big changes we recommend a free 15-minute chat first. Just ask when you book.

What's your cancellation policy?

Life happens. We ask for 24 hours' notice so we can offer your slot to someone on the waitlist.

Do you use ammonia-free colour?

Yes — our line is low-ammonia and bond-building, so your hair stays healthy through even dramatic changes.

Can I book with a specific stylist?

Absolutely. Choose your artist during booking, or let us match you to the right specialist.